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Our Services

We offer a comprehensive range of disability support services tailored to your needs, from daily assistance to specialised care, all designed to help you live independently and confidently.

Support Coordination

Level 2: Support Coordination

Support coordination is a capacity building support which helps you to make the best use of your supports in plan and assist you in building the skills you need to understand and use your plan. Our support coordinators will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.

Level 3: Specialist Support Coordination

This is a higher level of support coordination for people whose situations are more complex and who need specialist support. Our specialist Support Coordinators will assist you in managing challenges in your support environment ensuring consistent delivery of service.

  • Identify and understand the barriers impacting your ability to access, use, and maintain supports.
  • Find and implement solutions to overcome these barriers.
  • Establish a process to address these barriers, prioritising immediate needs and necessary supports.
  • Identify a broad network of funded and non-funded supports that can help you use your plan effectively.
  • Connect you with NDIS providers, community, mainstream and other government services
  • Design a service plan ensuring all services work cohesively to help you pursue your goals
  • Establish processes for communication, cooperation, and collaboration within your support network.
  • Help you, your family, and carers resolve issues and unexpected situations.
  • Ensure consistent delivery of services and access to relevant supports during a crisis or unplanned event.

Personalised Approach

We take time to get to know you, your unique goals, challenges and any barriers to your support.

Expert Team

Our specialists are highly qualified and experienced in complex case management.

Crisis Management

We are equipped to handle crisis effectively, providing immediate support and developing strategies to mitigate risks.

Complex Needs Assessment

We conduct thorough assessments to identify and address the multifaceted needs and barriers you face.

Integrated Support Plans

We create comprehensive support plans that integrate various services, ensuring all your needs are met seamlessly.

Regular Check-ins

Frequent communication with you, your team and your providers ensures everything stays on track.

Action Plans

We craft personalised action plans and support you in executing them.

Transparent Reporting

We keep everything transparent and up-to-date by regularly reporting your progress to the NDIS.

Reassessment Preparation

We thoroughly prepare you for plan reassessments, ensuring you’re ready for the next steps. 

Independent Advice

We offer unbiased and independent advice to help you make informed decisions.

Specialist Network

Our extensive network of specialists allows us to connect you with the best possible supports and resources.

Capacity Building

We focus on building your capacity to manage your supports independently, fostering long-term success.

Contact Us or book an appointment with one of our Support Coordinators.

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Community Nursing

Our Community Nursing Care team

At MCA we have certified and experienced healthcare professionals who can provide community nursing care in the comfort of your own home, with the purpose of listening and understanding your needs.

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  • Visiting nurse and assessment
  • Developing treatment plans
  • Case management
  • Setting up medication
  • Medication administration/supervision
  • Wound care
  • Stoma care
  • Respiratory support
  • Continence assessment and management
  • Palliative support
  • Diabetes management
  • Enteral feeding and management
  • Post-Hospital care
  • Overnight nursing care
  • Monitoring of vitals
  • Education for participants and their families
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Mental Health Supports

Psychosocial Recovery Coaching

Psychosocial Recovery Coaching is an NDIS-funded service that helps people with psychosocial disabilities to: Increase their independence, Improve their social and economic participation, Take more control of their lives, and Better manage the challenges of daily living.

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Mental health assessment

We conduct thorough assessments to understand your individual needs, challenges, and strengths, creating a personalised roadmap for your recovery.

Individualised therapy

Under our mental health services across the Northern Territory, we offer various therapeutic modalities, tailored to your specific needs and preferences, to help you manage symptoms, develop coping mechanisms, and cultivate emotional resilience.

Medication management

We collaborate with healthcare professionals to ensure appropriate medication use, monitoring progress and adjusting treatment plans as necessary.

Support groups

Connect with others who share similar experiences in a safe and supportive environment, fostering a sense of community and belonging.

Family therapy

We help families navigate the challenges of mental health concerns, improving communication, fostering understanding, and strengthening support systems.

Child and adolescent therapy

We provide specialised care for children and adolescents, addressing their unique developmental needs and emotional challenges.

Structured day programs

Our mental health care in Alice Springs offers opportunities for socialisation, skill development, and meaningful engagement, promoting independence and participation in the community.

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In Home Support

It’s about caring, not just health care. That’s why we’re here to help you get back to doing the things that you love. Whether it’s a little help around the house, personal care, meal preparation, shopping, managing finances or medication reminders, let us do the caring.

Expert 24/7 Home Care Services

that specialises in exceptional care. Get the care you deserve!

Compassionate and Experienced Support workers

perfectly matched to your individual needs and interests

Personalised Care Plans

ranging from a few hours of companionship each week up to 24/7 Care

Our Support Team

can help with your healthcare needs. This may include medication management, health monitoring, transportation to appointments and more. We want you to live safer, healthier and happier at home.

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Community Participation

MCA offers services that focus on promoting social and community participation recognising the importance of social engagement and the positive impact it can have on overall well-being.

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  • Inclusive community engagement
  • Social interaction
  • Cultural support
  • Civic engagement
  • Supportive guidance
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Travel and Transport

We believe that everyone should have the opportunity to go out and explore with confidence and independence. Our personalised public transport training, supportive staff, and private transport options are designed to meet your unique needs, empowering you to travel with ease and engage in your community independently.

Learn more

Our transport services also extend to rural and remote NT communities. Get in touch with us to explore the available transport options.

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Employment Services

MCA can support you to pursue your employment goals by providing job skills training and building pathways into employment.

Customised Employment

Our Customised Employment program is designed to help you discover your career interests, strengths, skills and capabilities. Your journey is unique, and we will support you every step of the way.

Supported Employment

Are you looking for a safe place to learn, grow and prepare for future job opportunities in your local community? MCA’s Supported Employment through our Employment Partners is a great starting point to build your job skills and gain valuable work experience.

Community Hubs and Supports

We have Community and Learning Hubs across the Northern Territory. Choose a personalised Community Hubs program if you’re looking to combine job skill-building and personal development with community and social connection.

Support for school leavers

Are you finishing school and wondering what to do next? Whether you’re interested in a job, study, volunteering, learning new skills, a new place to live – or just having some fun – MCA can support you to plan what’s next.

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Day Programs

Group activities are the epitome of fun, fostering an environment where you can not only make new friends but also learn exciting new skills. Our diverse range of group and centre activities are thoughtfully designed to enhance your social interactions and enrich your sense of community participation.

  • Bowling
  • Cooking
  • Swimming
  • Bike riding
  • Arts and crafts
  • Community participation and volunteering activities
  • Exploring the local community
  • Plus more!

Checkout our Newsfeed for upcoming events

Our Day Programs are currently available in Alice Springs. So if you live in Alice Springs please get in touch with us to find out about the programs we have on offer.

Transport is available if you need help making your way to and from our starting points, including directions for using the local bus if that is an option for you.

As we are a registered NDIS provider, you can allocate funds from your NDIS plan to cover our Day Programs. There is also the option to self-fund if you don’t have NDIS funding in place.

If you would like more information or want to join any of our programs, you can contact us via phone on 0458 861 164 or email us at admin@mycareaccess.com.au

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Capacity Building

Supporting you to develop life skills that will help you achieve your aspirations.

There’s nothing more empowering than the feeling of making tangible progress towards your goals – whether they are related to living more independently, being able to travel, or upskilling with training that can lead to employment.

Capacity Building gives you the foundational knowledge and stepping stones by developing specific skills to help you on your journey.

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Looking for a support worker near you?

Get in touch with us
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My Care Access is a disability support provider in the Northern Territory.

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Our services

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Our location

  • Alice Springs
  • Tennant Creek
    - 2/141 Paterson Street
  • Katherine
  • Darwin
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Acknowledgment of Country

We acknowledge the traditional custodians of the land we live and work and pay our respects to the Elders of the past, present and future.

0458 861 164

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